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AEDY Complaint Resolution

Referring LEAs and Approved AEDY Programs

All LEAs placing students in approved AEDY Programs and all approved AEDY Programs must have a complaint process for English Learners (ELs), students with disabilities and all students, their Parents/Guardians, and organizations to resolve complaints and concerns regarding any aspect of AEDY, including placement and exiting decisions, the quality of relevant academic instruction, the provision or omission of language assistance services, and services to students with disabilities, including reasonable modifications.

Complaints begin at the local level and can be a two-step process if the complainant is unsatisfied with the results of the complaint at the local level.

Step #1:   Filing a complaint form at the local level with the referring LEA or the actual AEDY Program site. 

Step #2:   Filing a complaint form with the State AEDY Office (to be submitted only after results of a local complaint are
                  received with unsatisfactory result)

All LEAs and AEDY Programs are required to provide information about the complaint process and forms to parents and guardians, students, and organizations before the student is placed in the AEDY program. 

LEAs and AEDY Programs can develop their own forms but must incorporate components that provide information regarding the step process and filing with the State AEDY Office.  AEDY Programs must inform sending LEAs of any complaint form they receive.  PDE has developed a model form for LEAs and AEDY Programs to adapt and use.  Click the links below to access the following documents:

Students, Parents/Guardians, and Organizations

All LEAs placing students in approved AEDY Programs and all approved AEDY Programs must have a complaint process for English Learners (ELs), students with disabilities and all students, their Parents/Guardians, and organizations to resolve complaints and concerns regarding any aspect of AEDY, including placement and exiting decisions, the quality of relevant academic instruction, the provision or omission of language assistance services, and services to students with disabilities, including reasonable modifications.

Complaints begin at the local level and can be a two-step process if the complainant is unsatisfied with the results of the complaint at the local level.

Step #1:   Contact your local LEA or AEDY Program or its website to access their local Complaint form. 

Step #2:   If the results of your local complaint resolution are not to your satisfaction, please complete the AEDY PDE State Complaint Form (Word) and submit it to RA-EDAEDYComplaintProcess@pa.gov.