If you request a hearing, a hearing officer will be assigned. You can be represented by an attorney and bring witnesses to testify on your behalf. The hearing officer will make a recommendation to the Secretary of Education, who will decide whether or not you have provided satisfactory evidence of good moral character supporting the issuance of a certificate.
If you request reconsideration of the record, there is no hearing. The application and any provided supporting documentation are forwarded to the Secretary for review and a decision.