PDE > Educators > Certification > Certification FAQs > TIMS FAQ
MANAGEMENT SYSTEM (TIMS)
forgot my Teacher Information Management System (TIMS) user ID and password,
who do I contact?
the Pennsylvania Department of Education (PDE) IT Help Desk at (717) 783-1087.
- How do I get my Professional Personnel
PPID is issued by logging into the TIMS portal and setting up a profile. After your profile is set up, your PPID is
located on your TIMS personal profile page.
- Where do I mail my transcripts and other
you pay and submit your application in TIMS, you will be provided the link to
print your application cover sheet. An
application in “incomplete” status is a started application, not a submitted
application. The cover sheet provides
complete instruction on submitting your documents to PDE.
I pay and submit my application before submitting my proof documents to PDE?
Yes. Your application remains as incomplete until
you complete the application, choose your method of payment, and hit
submit. You will then be provided a link
to the application cover sheet that includes complete instructions on
submitting your documents to PDE.
- Can I upload my documents?
if an upload option appears you can submit documents electronically. If you do not see an upload option, you must
submit your documents through the mail with the application cover sheet.
do I find the cover sheet?
link to print your application cover sheet is provided AFTER you choose your
method of payment and submit your application in TIMS. If you already submitted your application,
the cover sheet can be found on your TIMS dashboard under “Applications in
does “other” mean on my coversheet?
is a category on your cover sheet that you can use if you have any supplemental
documentation to submit to PDE that is not standardly requested. In most cases, there is nothing to submit if
this is the only area indicated on the cover sheet.
is the status of my application?
- Incomplete: You started an application but have
not yet submitted it.
- Submitted for IHE/LEA Verification: You submitted your application and it
is now waiting for an electronic verification of your preparation program (IHE)
or work experience from your employer (LEA).
- Pending Documentation: PDE is waiting for your required documents.
- Awaiting Evaluation: The TIMS system has determined your
application is complete and is now waiting for staff in our office to review
your application by the “awaiting evaluation” date. PDE
posts the estimated application processing time at the TIMS log-in
screen. Applications with an answer
other than “no” to a good moral character question will take longer.
- Pending Additional Documentation: The PDE evaluation has occurred and
you now need to submit additional information in order to complete the
evaluation. Please check your email to
look for the specific requirements outlined by your evaluator.
- Pending Test Score: The PDE evaluation has occurred and
you need to complete a test(s) in order to be issued a PA certificate.
- How do I change my name?
changes are submitted through TIMS by clicking on the button on your TIMS
dashboard “Application for Change in Profile.”
- How do I get a copy of my certificate?
no longer issues hard copies of your certificate. You can print out an unofficial copy of your
certificate from your TIMS dashboard.
- If I am currently not teaching, how do I
place my certificate on “voluntary inactive” status to postpone Act 48
educator who is not currently employed by a Pennsylvania public school entity
may request a voluntary inactive certification status by submitting an application
online via TIMS. You may also
request removal of voluntary inactive status via TIMS.
- Why does TIMS still indicate that I need
the basic skills tests when I qualify to have them waived?
is not an auto-evaluate system. It lists
all tests required for the subject area you requested. The decision to determine if you qualify to
have any of the required tests waived is made at the time of the evaluation.
- How do I get a test score changed from “not
passed” to “passed” due to qualifying GPA?
is only designed to indicate the passing score for the tests. The decision to accept a score based on your
Grade Point Average (GPA) is a PDE policy and determined at the time of the