Contact Certification Services
Before contacting Certification Services, please read the information below. If you have questions about:
Creating a TIMS account
, resetting your username/password, updating your name, updating your address, or printing your certification, view the
Help With TIMS
Issues with submitting your TIMS application: if you experience issues logging in to TIMS, please call the IT Help Desk: 717-783-1087. If you have questions about the application process in TIMS or experience an issue while submitting your application, please send a detailed email to email@example.com and include a screenshot and/or the error message. Remember, we highly recommend using Internet Explorer or Firefox to access TIMS. Chrome and Safari users experience technical difficulties, which includes payment processing issues. Visit the Help With TIMS page for more information.
Tests required for certification
, view the
Certification Testing Requirements
page. The “Certification Test and Score Requirements” link will outline the specific test name, test code, and passing scores needed.
Act 48 Continuing Education
requirement, with additional questions directed to the Act 48 office at firstname.lastname@example.org
following the information on the
You can talk to our certification staff at 717-PA-TEACH (728-3224) or 717-787-3356
Our Certification Staff are currently available by Phone:
Please note: we are transitioning to a new phone system.
Please be patient as we work through this process over the next 4-6 weeks.
We encourage you to email your questions to: email@example.com be sure to include the following:
Your PPID number or your date of birth
If your question is related to a specific application, please include the Application ID
A detailed description of your problem
How we can make the certification website better? Send your
feedback to firstname.lastname@example.org.